Customs Brokerage

Clearing global borders

Dealing with new e-Commerce and bulk freight markets can be daunting, particularly when you need to comply with new rules and regulations to get your products across the border. Non-compliance can result in delays, penalties, the undermining of your supply chain and a potential impact on your customers’ experience, threatening repeat orders.

Our dedicated experts remove compliance risk and support your international trade success, because they are fluent in global customs clearance and trade management requirements and because they have the assistance of Metro offices and joint venture partners in over 100 countries.

We start by getting to know you, your business and your international sales activity, to prepare and implement your global brokerage and federal agency compliance solution.

We review the regulatory regimes that may impact your business across your international markets to develop a framework of fiscal and compliance issues that can be factored into your company’s global growth planning.

With these insights, we mitigate potential issues and expedite customs clearances to move your products across borders more quickly for delivery to your worldwide customers.

Our accreditations certify that our supply chain processes are safe and secure and that our customs clearance procedures are reliable and fully compliant with government legislations.

We hold EU and US regulatory and security certifications, including Automated Manifest System (AMS), Customs-Trade Partnership Against Terrorism (C-TPAT) and Authorised Economic Operator (AEO).


In the UK, EU and many global locations we offer:

  • Remote declarations and reconciliation
  • Remote location filing
  • Importer Security Filing (ISF / 10+2)
  • Out of hours clearance services
  • Duty drawback
  • Tariff classification services and rulings
  • ATA Carnet and temporary import
  • Cargo insurance